Terms of service

OVERVIEW

Welcome to SWEPOUCH. The terms “we”, “us” and “our” refer to SWEPOUCH / Volantis Group AB. SWEPOUCH operates this website and wholesale platform, including all related information, content, features, tools, products and services (the “Services”), exclusively for business-to-business (B2B) wholesale purposes.

SWEPOUCH is powered by Shopify, which provides the technical platform enabling us to offer the Services.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services and define the rights and obligations between SWEPOUCH and its business customers.

Please read these Terms carefully, as they contain important information regarding payment terms, shipping, customs responsibility, warranty disclaimers, limitations of liability, and governing law.

By accessing, browsing, applying for an account, or placing orders through the Services, you confirm that you are acting on behalf of a registered business entity and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

The Services are intended solely for registered and approved business customers. By using the Services, you represent and warrant that you are acting on behalf of a legally registered business entity and that you have the authority to bind such entity.

Access to wholesale pricing and ordering requires prior approval through SWEPOUCH’s account application and validation process. SWEPOUCH reserves the right to approve or reject applications at its sole discretion.

You may be required to provide business information, including company details, VAT number, billing address, payment information, and shipping details. You represent and warrant that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted under your account. Accounts may not be transferred, assigned, sublicensed, or made available to any third party.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, specifications, and images presented through the Services are accurate. However, product appearance, packaging, or labeling may vary due to manufacturing updates, regulatory requirements, or technical limitations of display devices.

All product descriptions, assortments, and availability are subject to change without prior notice at SWEPOUCH’s sole discretion. SWEPOUCH reserves the right to discontinue products, limit quantities, or restrict availability by market, territory, or jurisdiction.

No representation or warranty is made that products are suitable, permitted, or lawful for import, resale, or distribution in any specific market.

SECTION 3 – ORDERS

By placing an order, you submit a binding offer to purchase products on a wholesale basis. All orders are subject to acceptance by SWEPOUCH.

Orders are not considered accepted until full payment has been received and processed. SWEPOUCH reserves the right to refuse, modify, or cancel any order at its discretion, including due to regulatory, logistical, or compliance considerations.

Orders may not be cancelled once accepted unless expressly agreed in writing.

You represent and warrant that all purchases are made on behalf of a registered business entity and are intended for commercial resale and/or distribution, subject to applicable laws and regulations.

All orders are governed by these Terms and the applicable Refund & Claims Policy.

SECTION 4 – PRICES AND BILLING

All prices are quoted on a wholesale basis and are subject to change without prior notice.

Unless otherwise stated, prices are quoted exclusive of VAT, shipping, customs duties, import taxes, and other governmental charges.

Customers are responsible for providing valid and accurate company and VAT information. VAT treatment is applied in accordance with Swedish VAT legislation and applicable EU VAT regulations.

All orders require prepayment, typically via bank transfer, unless otherwise agreed in writing. Payment must be received in full before order processing and shipment.

Prices, price lists, and commercial terms may be adjusted at any time due to factors beyond SWEPOUCH’s reasonable control, including but not limited to changes in production costs, raw material costs, exchange rates, logistics costs, regulatory changes, taxes, duties, or market conditions. Such adjustments apply prospectively only and do not affect orders already accepted and paid.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. SWEPOUCH is not liable for delays caused by carriers, customs authorities, governmental actions, or circumstances beyond its reasonable control.

Unless otherwise agreed in writing, all shipments are made under Incoterms® CPT (Carriage Paid To).

The buyer acts as the importer of record in the destination country and is solely responsible for:

  • Customs clearance

  • Import duties and taxes

  • Compliance with local laws and regulations

  • Any required permits, licenses, or approvals

Risk transfers to the buyer in accordance with CPT Incoterms once the goods are handed over to the carrier.

Delivery does not constitute acceptance by customs authorities. SWEPOUCH bears no responsibility for seizures, rejections, delays, or enforcement actions by customs or regulatory bodies.

SECTION 6 – INTELLECTUAL PROPERTY

All content, trademarks, brands, texts, images, designs, and materials made available through the Services are the property of SWEPOUCH or its licensors and are protected by applicable intellectual property laws.

Use of the Services does not grant any license or right to use SWEPOUCH’s intellectual property beyond what is strictly necessary to conduct approved wholesale transactions.

SECTION 7 – OPTIONAL TOOLS

The Services may include access to third-party tools provided “as is” and “as available.” SWEPOUCH assumes no responsibility or liability for the use of such tools.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. SWEPOUCH has no control over and assumes no responsibility for third-party content, products, or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

SWEPOUCH is powered by Shopify. All sales and transactions are conducted solely between the customer and SWEPOUCH. Shopify bears no responsibility for any aspect of transactions conducted through the Services.

SECTION 10 – PRIVACY POLICY

All personal and business-related data processed through the Services is governed by SWEPOUCH’s Privacy Policy and Shopify’s Privacy Policy.

SECTION 11–20

(Feedback, Errors and Omissions, Prohibited Uses, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Assignment)
These sections apply fully to wholesale and B2B use and remain in force without modification.

SECTION 21 – GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and construed in accordance with Swedish law and applicable European Union regulations.

SECTION 22 – HEADINGS

Headings are included for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

SWEPOUCH reserves the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

Swepouch / Volantis Group AB
Resedastigen 26
554 56 Jönköping
Sweden

Org.nr: 559538-2366
VAT: SE559538236601
Email: info@swepouch.com